Privacy policy

Privacy Policy

Last updated: October 16, 2026

Paul Marcoe Photography operates this website and online store, including all related information, content, features, tools, products, and services offered through the site.

This Privacy Policy explains how Paul Marcoe Photography collects, uses, and shares personal information when you visit this website, make a purchase, communicate with us, or otherwise use our services.

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer products and services to you.

By using this website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with the website, we may collect the following types of personal information:

Contact Information

This may include:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order and Transaction Information

When you make a purchase, we may collect information related to your order, including:

  • Products purchased

  • Order amount

  • Shipping method

  • Billing and shipping information

  • Order history

  • Returns, replacements, refunds, or other customer-service activity

Payment Information

Payments are processed through Shopify and its payment-processing partners.

Paul Marcoe Photography does not directly store your complete credit card or payment-card information.

Payment providers may collect information necessary to authorize and process your payment.

Account Information

If customer accounts are available and you choose to create one, information may include:

  • Name

  • Email address

  • Account preferences

  • Order history

Communications

If you contact us, we may collect information you provide through:

  • Contact forms

  • Email

  • Customer-service requests

  • Order inquiries

  • Other communications

Device and Usage Information

When you visit the website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referring websites

  • Approximate location based on IP address

  • Dates and times of website activity

  • Interactions with website features

This information may be collected through cookies and similar technologies.

How We Use Personal Information

We may use personal information for purposes including:

Processing Orders

We use customer information to:

  • Process purchases

  • Receive payment

  • Produce and fulfill orders

  • Arrange shipping

  • Provide tracking information

  • Handle replacements, refunds, or other order-related requests

Customer Service

We may use your information to:

  • Respond to questions

  • Resolve order issues

  • Assist with print selections

  • Communicate regarding damaged, delayed, or incorrect orders

Operating and Improving the Website

Information may be used to:

  • Maintain and improve website performance

  • Understand how visitors use the website

  • Improve products and services

  • Diagnose technical problems

  • Prevent misuse of the website

Marketing

If you choose to receive marketing communications, we may use your contact information to send:

  • New artwork announcements

  • Product releases

  • Promotions

  • Photography updates

  • Other marketing communications

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

Transactional messages related to purchases or customer service may still be sent when necessary.

Security and Fraud Prevention

We may use information to:

  • Detect suspicious transactions

  • Prevent fraud

  • Protect customer accounts

  • Protect the security of the website

  • Investigate misuse or illegal activity

Legal and Regulatory Requirements

We may use or disclose information when reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful government requests

  • Enforce our policies or agreements

  • Protect our legal rights

  • Resolve disputes

How We Share Personal Information

We do not sell personal information in the ordinary sense of exchanging customer information for money.

We may share information with service providers that help us operate the business.

Shopify

Our online store is hosted by Shopify.

Shopify processes certain personal information in order to provide ecommerce, checkout, account, security, analytics, and related services.

Shopify may collect and process information about your interactions with this store in accordance with its own privacy policies.

Payment Providers

Payment information may be shared with payment-processing providers as necessary to complete transactions and prevent fraud.

Professional Print Labs and Fulfillment Partners

Because fine art prints are professionally produced to order, information necessary to produce and deliver an order may be shared with professional print labs and fulfillment partners.

This may include:

  • Customer name

  • Shipping address

  • Order details

  • Print size

  • Print material

Shipping Carriers

Shipping information may be shared with carriers and delivery providers in order to deliver orders and provide tracking information.

Technology and Service Providers

We may use service providers for purposes such as:

  • Website hosting

  • Analytics

  • Email communication

  • Marketing

  • Fraud prevention

  • Customer support

  • Data storage

  • Website performance

These providers may process information only as reasonably necessary to provide their services.

Legal Requirements

Information may be disclosed if reasonably necessary to:

  • Comply with applicable law

  • Respond to subpoenas or court orders

  • Respond to lawful requests from government authorities

  • Protect the rights, safety, or property of Paul Marcoe Photography, customers, or others

  • Investigate suspected fraud or illegal activity

Cookies and Similar Technologies

This website may use cookies and similar technologies to operate and improve the website.

Cookies may be used for purposes such as:

  • Remembering shopping-cart contents

  • Maintaining customer sessions

  • Supporting checkout functionality

  • Remembering preferences

  • Measuring website performance

  • Understanding visitor behavior

  • Preventing fraud

  • Supporting marketing and advertising

You may be able to control or disable certain cookies through your browser settings or available privacy controls.

Disabling cookies may cause some website functions to operate differently or become unavailable.

Personalized Advertising and Data Sharing

Shopify and certain third-party services may use information about your interactions with this website to help provide personalized advertising or measure advertising performance.

Depending on where you live, these activities may be considered a "sale," "sharing," or use of personal information for targeted advertising under applicable privacy laws.

Where required, you may have the right to opt out of certain uses of your information.

If a privacy opt-out page or cookie-preference tool is available on this website, you may use those controls to manage your preferences.

We also honor legally required browser-based privacy signals where applicable.

Third-Party Websites

This website may contain links to third-party websites or services.

Paul Marcoe Photography is not responsible for the privacy, security, accuracy, or practices of third-party websites.

If you follow a link to another website, you should review that website's privacy policy.

Children's Privacy

This website and online store are intended for a general adult audience and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information through this website, please contact us so that appropriate action can be taken.

Data Security

We use reasonable administrative and technical measures to help protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for protecting any passwords or account credentials associated with your use of the website.

Data Retention

Personal information may be retained for as long as reasonably necessary to:

  • Complete transactions

  • Maintain business and accounting records

  • Provide customer service

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, and regulatory obligations

  • Enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request a copy of certain information

  • Restrict or object to certain processing

  • Opt out of certain targeted advertising or data sharing

  • Withdraw consent where processing is based on consent

These rights are subject to applicable law and may have exceptions.

We may need to verify your identity before completing certain requests.

International Data Processing

Shopify and other service providers may process or store information outside your state or country of residence.

When information is transferred internationally, applicable service providers may use legally recognized safeguards where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business practices

  • Changes to services or technology

  • Changes to legal or regulatory requirements

When changes are made, the updated policy will be posted on this website and the "Last updated" date will be revised.

Contact

If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact:

Paul Marcoe Photography

Email: paulmarcoe@paulmarcoe.com

You may also contact us through the Contact page on this website.